Get Connected is a free confidential helpline for young people who are upset, confused, in trouble, or in danger. Since it was launched in 1999, the charity has offered a listening ear to thousands of young people in distress, and has enabled a great many more to gain access to further sources of vital support. By phone, e-mail, or through our webchat facility, our team of trained, non-judgemental volunteers comfort, support and assist vulnerable young people, and seek to empower them by helping them explore the options that are available to them. Young people contact the service about a wide range of issues, including drugs, housing problems, emotional issues, and abuse, and are often unaware or uncertain about the myriad support services which exist to offer help for these problems. By informing young people about these services, and by offering to connect them free of charge, we are an important, unique gateway to essential emotional and practical support.