Terms and conditions
*Donations are paid for confirmed appointments when customers have completed the online appointment reservation process.
Donations are only paid for new customers and limited to one donation per supporter Only new customers are eligible for Donations. If you change an existing tariff you will not be eligible.
Donations are only available on selected tariffs for orders completed online.
Fulfilment of Donations is subject to confirmation and commencement of your fuel(s) supply with npower.
Donations are provided by the website that has referred you to us, not npower. npower is not responsible for the fulfilment of any Donations. Please make sure you check the referrer website's terms and conditions for full details.
Terms & conditions
• The amount of donation will depend on whether you choose a single fuel or dual fuel product and the terms of the offer.
• This offer is open to npower residential customers only. No donation is offered on npower business products.
• Donation will be confirmed and paid as follows for new customer applications:
• for a single fuel application after the electricity supply has started; and
• for a dual fuel application after both electricity and gas supplies have started.
• This takes approximately 16 weeks. However, in some cases during the switching process, there may be practical objections/issues which could delay the process.
• For existing customers switching npower tariff, donations will be confirmed within 3 months of the tariff change.
• To be eligible for a donation your supply/supplies must start within 6 months of signing up.
• This offer is not applicable to any customers who already have a pending application to join/switch their supply to npower where they have not used the easyfundraising link.
• You must complete your order online using the easyfundraising link.
• Any fraudulent activity will result in your easyfundraising account being closed
• Until confirmation of the energy switch has been received, the transaction will remain as the tracked status.
• Donations are paid by easyfundraising only and npower accepts no liability. For any donation claims please contact easyfundraising customer support
• Members should only use voucher codes listed on easyfundraising site. If you use voucher codes or gift vouchers that are not listed on easyfundraising your donation may not track or be declined.