Aviva Response

About Aviva Response

Aviva Response supports the essential things that keep your home life on track – from gas central heating and plumbing to your home electrics. We’ll even guarantee to replace your boiler if we can’t fix it. Choose from our three simple cover options that provide financial peace of mind should the unexpected happen. Prices start from £12.50 a month*. Aviva Response cover includes as standard; • Boiler replacement promise– if we can’t repair your gas boiler we’ll replace it. Parts, installation and labour covered (other than £50 excess, if chosen). For boilers over 7 years old, you also pay the first £500. • Annual gas boiler service and carbon monoxide detector check – when we carry out your annual boiler service, if your battery operated carbon monoxide detector by your boiler is broken or you don’t have one, we’ll give you a new one to help you keep safe. • Get help and an appointment that suits you – appointments normally available morning, afternoon and evening 7 days a week** • Unlimited call outs • Approved expert – parts provided by approved engineers are guaranteed for 12 months As an existing Aviva customer you get 10%* off when you buy a new Aviva Response policy through MyAviva. Aviva Response cover includes as standard; • Boiler replacement promise– if we can’t repair your gas boiler we’ll replace it. Parts, installation and labour covered (other than £50 excess, if chosen). For boilers over 7 years old, you also pay the first £500. • Annual gas boiler service and carbon monoxide detector check – when we carry out your annual boiler service, if your battery operated carbon monoxide detector by your boiler is broken or you don’t have one, we’ll give you a new one to help you keep safe. • Get help and an appointment that suits you – appointments normally available morning, afternoon and evening 7 days a week** • Unlimited call outs • Approved expert – parts provided by approved engineers are guaranteed for 12 months